Terms and Conditions

Welcome to www.dukanshodh.com (“Platform”, “Company”, “we”, “us”).
By accessing or using this website and its services, you agree to be bound by these Terms & Conditions.

If you do not agree, please discontinue use immediately.


1. Platform Role & Disclaimer

  • The Platform operates as a business listing and discovery directory.

  • We are a listing business only and do not provide or guarantee any services listed.

  • Any interaction, transaction, or agreement is solely between the customer and the listed business.


2. Eligibility

  • Users must be 18 years or older.

  • Businesses must have legal authority to operate and list services in India.


3. Business Listings

  • Businesses are responsible for:

    • Accuracy of listing information.

    • Compliance with applicable laws.

    • Authenticity of services offered.

  • We reserve the right to approve, edit, suspend, or remove listings without prior notice:

    • Is false, misleading, or fraudulent.

    • Violates law or third-party rights.

    • Harms platform integrity.


4. Paid Listings

Paid Listings (Yearly Membership)

  • Valid for 12 months from activation

  • Benefits may include:

    • Name & Address visibility.

    • Priority placement

    • Profile branding

  • No guarantee of leads, enquiries, or revenue


5. Membership Fees & Renewal

  • Fees are charged annually in advance

  • Membership does not auto-renew unless explicitly stated

  • Renewal pricing may change with prior notice

  • Taxes (including GST) are applicable as per law


6. No Performance Guarantee

We do NOT guarantee:

  • Number of leads or enquiries

  • Business conversion or revenue

  • Ranking position permanence

  • Customer response or intent

Results depend on market demand, competition, and user behavior.


7. Prohibited Activities

Users shall not:

  • Post false or misleading content

  • Impersonate another business

  • Scrape, copy, or misuse data

  • Abuse enquiry or contact mechanisms

  • Use the platform for unlawful activities

Violation may result in immediate termination without refund.


8. Intellectual Property

  • Platform design, content, logos, and software are owned by [Your Company Name].

  • Listing content remains property of the business but grants us a license to display and promote it.


9. Limitation of Liability

The Platform shall not be liable for:

  • Service quality disputes

  • Customer-business disagreements

  • Financial or reputational losses

  • Indirect or consequential damages

Maximum liability shall not exceed membership fees paid for the current year.


10. Suspension & Termination

We may suspend or terminate access:

  • For policy violations

  • For fraudulent or abusive behavior

  • For legal or regulatory reasons


11. Governing Law & Jurisdiction

These Terms are governed by Indian law.
Jurisdiction: [Your City / State], India.


12. Contact

📧 support@[yourdomain].com


🔹 REFUND & CANCELLATION POLICY

(Yearly Listing Membership)

Refund & Cancellation Policy

Last Updated: [Date]


1. General Policy

All payments made for:

  • Yearly listing memberships

  • Promotional placements

  • Advertisements

are NON-REFUNDABLE.


2. No Refund Scenarios

No refunds shall be issued for:

  • Lack of enquiries or leads

  • Unsatisfactory business results

  • Early termination by the business

  • Change of business decision

  • Inaccurate listing information provided by the user

  • Platform algorithm or visibility changes


3. Exceptional Refunds (Rare)

Refunds may be considered only if:

  • Duplicate payment occurred

  • Payment succeeded but listing was never activated due to technical error

Refund approval is at sole discretion of the Company.


4. Cancellation

  • Membership may be cancelled anytime

  • Cancellation stops future renewals only

  • No prorated or partial refunds apply


5. Refund Processing

Approved refunds will be processed within 7–10 business days to the original payment source.


6. Contact

📧 billing@[yourdomain].com