Welcome to www.dukanshodh.com (“Platform”, “Company”, “we”, “us”).
By accessing or using this website and its services, you agree to be bound by these Terms & Conditions.
If you do not agree, please discontinue use immediately.
1. Platform Role & Disclaimer
-
The Platform operates as a business listing and discovery directory.
-
We are a listing business only and do not provide or guarantee any services listed.
-
Any interaction, transaction, or agreement is solely between the customer and the listed business.
2. Eligibility
-
Users must be 18 years or older.
-
Businesses must have legal authority to operate and list services in India.
3. Business Listings
-
Businesses are responsible for:
-
Accuracy of listing information.
-
Compliance with applicable laws.
-
Authenticity of services offered.
-
-
We reserve the right to approve, edit, suspend, or remove listings without prior notice:
-
Is false, misleading, or fraudulent.
-
Violates law or third-party rights.
-
Harms platform integrity.
-
4. Paid Listings
Paid Listings (Yearly Membership)
-
Valid for 12 months from activation
-
Benefits may include:
-
Name & Address visibility.
-
Priority placement
-
Profile branding
-
-
No guarantee of leads, enquiries, or revenue
5. Membership Fees & Renewal
-
Fees are charged annually in advance
-
Membership does not auto-renew unless explicitly stated
-
Renewal pricing may change with prior notice
-
Taxes (including GST) are applicable as per law
6. No Performance Guarantee
We do NOT guarantee:
-
Number of leads or enquiries
-
Business conversion or revenue
-
Ranking position permanence
-
Customer response or intent
Results depend on market demand, competition, and user behavior.
7. Prohibited Activities
Users shall not:
-
Post false or misleading content
-
Impersonate another business
-
Scrape, copy, or misuse data
-
Abuse enquiry or contact mechanisms
-
Use the platform for unlawful activities
Violation may result in immediate termination without refund.
8. Intellectual Property
-
Platform design, content, logos, and software are owned by [Your Company Name].
-
Listing content remains property of the business but grants us a license to display and promote it.
9. Limitation of Liability
The Platform shall not be liable for:
-
Service quality disputes
-
Customer-business disagreements
-
Financial or reputational losses
-
Indirect or consequential damages
Maximum liability shall not exceed membership fees paid for the current year.
10. Suspension & Termination
We may suspend or terminate access:
-
For policy violations
-
For fraudulent or abusive behavior
-
For legal or regulatory reasons
11. Governing Law & Jurisdiction
These Terms are governed by Indian law.
Jurisdiction: [Your City / State], India.
12. Contact
📧 support@[yourdomain].com
🔹 REFUND & CANCELLATION POLICY
(Yearly Listing Membership)
Refund & Cancellation Policy
Last Updated: [Date]
1. General Policy
All payments made for:
-
Yearly listing memberships
-
Promotional placements
-
Advertisements
are NON-REFUNDABLE.
2. No Refund Scenarios
No refunds shall be issued for:
-
Lack of enquiries or leads
-
Unsatisfactory business results
-
Early termination by the business
-
Change of business decision
-
Inaccurate listing information provided by the user
-
Platform algorithm or visibility changes
3. Exceptional Refunds (Rare)
Refunds may be considered only if:
-
Duplicate payment occurred
-
Payment succeeded but listing was never activated due to technical error
Refund approval is at sole discretion of the Company.
4. Cancellation
-
Membership may be cancelled anytime
-
Cancellation stops future renewals only
-
No prorated or partial refunds apply
5. Refund Processing
Approved refunds will be processed within 7–10 business days to the original payment source.
6. Contact
📧 billing@[yourdomain].com